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Privacy Policy

No Frills Laundry Privacy Policy

Introduction

No Frills Laundry, owned and operated by Prime Felt, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from us. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information:

  1. Personal Information: When you make a purchase or register on our site, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
  2. Log Data: Our servers automatically record information that your browser sends whenever you visit our website. This may include your IP address, browser type, pages visited, and other usage information.
  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control the use of cookies through your browser settings.

How We Use Your Information

We use your personal information for the following purposes:

  1. Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status and delivery details.
  2. Customer Service: To provide customer support, respond to your inquiries, and address any issues or concerns you may have.
  3. Marketing: To send you promotional materials and updates about our products and services, but only if you have opted in to receive such communications.
  4. Improvement: To improve our website, products, and services based on your feedback and usage patterns.
  5. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

How We Protect Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  1. Encryption: We use SSL encryption to protect sensitive information transmitted online.
  2. Access Controls: Only authorized personnel have access to personal information.
  3. Data Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These parties are required to keep your information confidential and use it only for the purposes we specify.
  2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Your Rights

You have the following rights regarding your personal information:

  1. Access: You can request access to the personal information we hold about you.
  2. Correction: You can request that we correct any inaccurate or incomplete information.
  3. Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  4. Objection: You can object to the processing of your personal information in certain circumstances.
  5. Withdrawal of Consent: If you have given us consent to process your personal information, you can withdraw it at any time.

To exercise any of these rights, please contact us at the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: primefelt@gmail.com
Contact: Contact page
Address: Prime Felt, Kathmandu, Nepal

Thank you for trusting No Frills Laundry with your personal information. We are committed to protecting your privacy and ensuring a safe and secure online experience.